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Frequently Asked Questions

Frequently Asked Questions

Leasing Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Application fees are $60 per person(18 and older occupying the apartment) and there is a required holding fee of $100. You may pay these online by credit card, or in our office with a cashiers check or money order. All application fees are non-refundable.

You can apply online by finding the "Apply Now" button under the "Floor Plans" tab of the home page of our property website, or click HERE to apply now.

Residents are responsible for all utilities. Water, sewer, and electricity are all through Jackson Energy Authority and are billed directly through them. Residents will contact Jackson Energy Authority for electric service and will be billed directly from Jackson Entergy Authority. Residents will also pay $10 for trash and $5 for pest control monthly.

Security deposits will vary depending on qualifying criteria. The base security deposit is $300.

Rent is always due on or before the first of the month. A 10% charge for late payments will be assessed on the 6th, as well as a $30 NSF for all returned payments.

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

At Post House North, we welcome up to 2 pets, cats or dogs are allowed. Any number of pets living in the apartment will then require a one-time, nonrefundable pet fee and monthly pet rent per pet. Read more about our pet policy page.
 

Resident Questions

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is one and a half times the rent amount. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer a $200 resident referral throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

Yes, Jackson Energy Authority are our community cable and Internet providers.

If you are locked out during business hours, you can come to the office to be let back in your apartment or garage.

If you have lost your keys, you may have new keys made at our office during business hours. Fees apply.

 

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Our team is always ready to answer your questions.